Notice to all Families and Guests
A Coronavirus Message
Because we value the health and safety of the families we serve and that of our employees, we want to reassure our families and guests that Greenwood Funeral Homes and Cremation continue to take unprecedented steps, including reduced business hours, to protect everyone that enters our doors in the face of the coronavirus threat, also known as COVID-19.
In addition to following CDC and Government Guidelines for lowering the transmission of the coronavirus, we are increasing our efforts by:
- Continuing to monitor all of our cleaning and disinfectant efforts with increased emphasis on high use areas. Limiting face-to-face meetings in the funeral home and until further notice, business hours from 8 a.m. - 5 p.m. | 7 days/week.
- Expanding safety precautions for in-person arrangement conferences. Arrangements may now be made in person if, after a brief screening process over the phone, no concerns regarding COVID-19 transmission or exposure are indicated. If necessary, arrangements can be made over the phone and by email. If a family meets in person with any of our staff, all participants of the meeting will be required to wear a face covering and the number of individuals permitted in a meeting room may be limited.
- Utilizing online document transfers with secure electronic signatures.
- Using email for appropriate communications to include obituaries.
- Evening Visitations. Evening visitations at our funeral homes are limited to a maximum of two (2) hours, 6:00 p.m. to 8:00 p.m., and may be scheduled to take place on Sunday through Friday evenings. For everyone's safety, Social Distancing and Masks are required.
Funeral or Memorial Services
All service options comply and are based upon the Governor’s Strike Force Report.
All chapels are available for limited funeral or memorial services.
- Service Times - Greenwood and Mount Olivet Chapel available at 9:30 a.m., 12:00 p.m. and 2:30 p.m.
- Independence Chapel: 10:00 a.m.
- All service times are limited to one-hour to allow staff to thoroughly disinfect the areas after each service.
- Greenwood and Mount Olivet Chapels will utilize every other row seating to leave an empty row between attendees
- Seating must leave six-feet of separation (or 2 empty seats) between parties in any row.
- Attendees living in the same household may sit next to each other but must allow for six feet of separation on both sides.
- Maximum Seating: Greenwood and Mount Olivet Chapels: Forty (40). Independence Chapel: Seventy-five (75).
Funeral Home Entrance Restrictions: All Funeral service attendees must enter through designated chapel entrances. Chapel access through lobby entrances are not permissible.
Greenwood Chapel: Enter through exterior Greenwood Chapel entrance on north side of building.
Mount Olivet Chapel: Enter through exterior side entrance of the South Chapel.
Independence Chapel: Attendees may enter at the south or west entrances of the chapel.
All other facility access will be limited to designated restrooms only.
Other Service Information
- All Limousine Services have been suspended.
- Attendees of burials and interments in our cemetery and mausoleum should maintain social distance of six feet at all times unless they live in the same household.
Through this unusual time, we continue to encourage our families and guests to do their part to combat this virus:
- Stay at home when you or your children are sick.
- Wash hands frequently.
- Cover your mouth with tissues when coughing or sneezing.
- Avoid people who are sick with respiratory symptoms and touching eyes with your fingers.
- And sadly, refrain from handshakes, hugs and kisses until this situation passes... and it will!
The coronavirus threat indeed creates a complex and evolving situation. For more than 100 years and after two World Wars, numerous disasters and a multitude of health threats and difficult times, we at Greenwood have walked with families through all kinds of problems. We promise that our efforts to continue this tradition of service and care will not be hampered by this current threat. We will get through this and we will do it the same way we always have – together.
Facing Death During the Coronavirus Pandemic
8 Facts Families Need to Know
The current coronavirus pandemic is indeed an obstacle on a family’s journey through grief, but it doesn’t take away from the family’s need to grieve. These are challenging times, and at Greenwood, we are working around-the-clock with families that are hard-hit in this environment. But families need to know that they are not helpless during this time.
The following important facts were adapted from writings by Dr. Alan Wolfelt. Dr. Wolfelt is considered by many to be the foremost authority on grief and grieving. We are pleased to have worked with Dr. Wolfelt in the past and grateful that we can bring these eight suggestions to the many families who need them now.
- We are here to serve families.
Our staff takes great pride in caring for those that have died, yet our most important mission is to help families at a time when they are shocked, grieving, and vulnerable. Greenwood Directors are accustomed to working with families in crisis and we are prepared to help them now.
- Greenwood follows health guidelines scrupulously.
Our funeral home professionals are experts in managing all health considerations for the families we serve. With more than 100 years of service, we have a history of experience with infectious disease, and as always, we carefully follow all codes and regulations.
- Spending time with the body helps people mourn.
The directors and staff at Greenwood know that it’s difficult to truly acknowledge the death of a loved one and begin the mourning process if the family doesn’t see and spend time with the body. This is especially true for families that couldn’t be at the dying person’s side at the hospital or nursing home. So even though there may be restrictions right now, we are working within those restrictions to ensure that as many close loved ones as possible have the opportunity to view the body and say their final goodbyes.
- Spending time with the body before cremation helps people mourn.
More and more families are choosing cremation. But it’s important to understand that whether you choose cremation or body burial, it is important that families experience a sense of closure with the loss of their love one. Spending at least a few minutes with the body before a cremation can help.
- Humans have always had funerals.
Funerals date to at least 60,000 BC and every culture and civilization has had funerals ever since. Why? Because funerals help us acknowledge the death, honor the person who died, and support one another. In other words, funerals help us mourn and set us on a healthy path to healing.
- Delaying funerals delays the natural mourning process.
You can delay a remembrance service but you can’t push pause on grief. Anything that delays a funeral delays the natural mourning process. If restrictions prevent a big gathering right now, it is best to have a small private ceremony (or several ceremonies if needed to accommodate all primary mourners) followed by an all-inclusive, larger memorial service in the future.
- We are here to help families creatively meet their mourning needs.
With so many restrictions in place, we are encouraging families to find creative ways to honor the person who died while they support one another in the days right after death. We are helping families honor and connect using technology, and helping families plan future gatherings.
- The pandemic is reminding us all about what is truly important.
If we have learned anything in our 100 years of caring for families, we have learned that -- Relationships matter. Togetherness matters. Honoring the life of each unique individual matters. Supporting one another matters. These are the reasons we do what they do. And in this difficult time, Greenwood is here to help families with the things that matter and are most important to them.
About Dr. Alan Wolfelt
Dr. Alan Wolfelt is a respected author, educator and grief counselor. Recipient of the Association of Death Education and Counseling’s Death Educator Award, he presents workshops to bereaved families, funeral homes and other caregivers, and teaches courses for bereavement caregivers at the Center for Loss and Life Transition in Fort Collins, Colorado, for which he serves as director.
For Additional CDC Guidelines please click here.
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